SHIPPING POLICY

PROCESSING TIME:

The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-3 business days.

SHIPPING TIMES:

North America: 5-7 business days after 48-72 hour processing time.

I ship out Monday-Friday and on Saturdays when Monday is a holiday.

I'll do my very best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.

However, I always want to make sure you receive the order that you paid for so please contact me at Chad@thearcanecandle.com if you ever have any concerns with the status of your order.

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.